Privacy Policy

Majestic Massages is committed to protecting the privacy of our website visitors. We value our visitors and strive to create an enjoyable and safe experience when visiting our website at majesticmassages.co.uk (‘the website’). 

This privacy policy sets out how Majestic Massages uses and protects any information that you give Majestic Massages when you use this website.

Majestic Massages is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

Majestic Massages may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes made.

Contents

What we collect, What we do with the information collected, Security Links to other websites Controlling your personal information What are my rights in relation to personal data How long will you keep my personal data Accessibility, Social Network Sharing. 

What we collect

Our website may collect the following information:

Name and job title, Company name Contact information including email address, Telephone Demographic information such as postcode, preferences and interests, Other information relevant to customer surveys and/or offers. 

What we do with the information collected

We require this information to understand your needs, provide you with more information for the product(s)/service(s) you have requested and provide you with a better service and in particular for the following reasons:

To perform a contract or provide a service that you or your organisation has asked for. Internal record keeping including processing of marketing/brand strategies. We may use the information to improve our products and services. Provide and make improvements to the website, website maintenance, website support, reporting. Analyse how users interact with the website. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests. Send you communications and updates in respect of the website which Majestic Massages considers to be important. 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, technical and organisational procedures to safeguard and secure the information we collect online along with our staff attending awareness GDPR training. 

However, the transmission of information via the internet is not completely secure. Although we take appropriate measures to safeguard against unauthorised disclosures of information, we cannot guarantee the security of your personal data. 

Links to other websites

Our website may contain links to other websites of interest. However, you should note that once you have used these links and leave the Majestic Massages website, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the General Data Protection Regulation. If you would like a copy of the information held on you please write to the address shown on our contact page. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address shown on our contact page. We will promptly correct any information found to be incorrect. 

We reserve the right to levy a fee if we believe any request under DSAR is manifestly unfounded or excessive and will be based on the actual administrative cost of providing personal data. 

Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if needed for the legal protection of our legitimate interests in compliance with applicable laws. Personal data may also be shared with third party service providers who will process it on behalf of Majestic Massages for the purposes above. Such third parties include, but are not limited to, providers of website hosting and identity checking. In the event that our business or any part of it is sold or integrated with another business, your details will be disclosed to our advisers and those of any prospective purchaser and will be passed to the new owners of the business.

What are my rights in relation to personal data

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by writing to the address shown on our contact page. Where you have consented to us using your personal data, you can withdraw that consent at any time. If the information we hold about you is inaccurate or incomplete, please notify us and ask us to correct or supplement it. You also have the right, with some exceptions and qualifications, to ask us to provide a copy of any personal data we hold about you. Where you have provided your data to us and it is processed by automated means, you may be able to request that we provide it to you in a structured, machine readable format.

If you have a complaint about how we have handled your personal data, you may be able to ask us to restrict how we use your personal data while your complaint is resolved. In some circumstances you can ask us to erase your personal data (a) by withdrawing your consent for us to use it; (b) if it is no longer necessary for us to use your personal data; (c) if you object to the use of your personal data and we don’t have a good reason to continue to use it; or (d) if we haven’t handled your personal data in accordance with our obligations.

How long will you keep my personal data 

Majestic Massages will not keep your personal information for any purpose for longer than is necessary and will only retain the personal information that is necessary in relation to the purpose. We are also required to retain certain information as required by law or for as long as is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions. Where you are a customer, we will keep your information for the length of any contractual relationship you have with us and after that for a period of 12 months unless you are a customer purchasing standards in which event we will keep your information for 5 years in line with the standards lifecycle. Where you are a prospective customer and you have expressly consented to us contacting you, we will only retain your data (a) until you unsubscribe from our communications; or, if you have not unsubscribed, (b) while you interact with us and our content; or (c) for 12 months from when you last interacted with us or our content.

In the case of any contact you may have with us, we will retain those details for as long as is necessary to resolve your query and for two weeks after the query is closed. We will retain your data for a short time beyond the specified retention period, to allow for information to be reviewed and any deletion to take place. In some instances, laws may require Majestic Massages to hold certain information for specific periods other than those listed above.

Accessibility

Majestic Massages aims to make our website accessible and usable by people of all abilities and disabilities, including those with visual, hearing, cognitive or motor impairments.

Many people use assistive technologies to allow them to adjust their experience of a website to make it easier for them to use. For example, they might view a website in easier-to-read colours with larger fonts, they may choose to experience content as spoken text, or they may navigate around a site using the keyboard only. As these assistive technologies become more available and sophisticated, we want to ensure that our website continues to work well with them to deliver a good experience for all our users. We are actively working to increase the accessibility and usability of our website and in doing so we adhere to many of the available standards and guidelines.

Our web designers and developers, use a range of methods and processes to ensure that our website is accessible to all users. For example, all images and hypertext links should include an alternative text description and tables should not be used to define the layout of the site. The site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards-compliant HTML/CSS code means any future browsers will also display it correctly. However, whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it may not always be possible to do so in all areas of the website. Furthermore, there may be visual differences when using different browsers and users with different devices will experience the website in different ways.

If you have any questions regarding the accessibility or usability of our website, please contact us through the contact page.

Social Network Sharing 

We encourage users to share our content and/or like our on profile on the popular Social Media websites Instagram, LinkedIn, Facebook, Twitter, YouTube and Google+. In order to make ‘Social Sharing’ accessible, our website utilises widgets either provided directly from the Social Networks and/or via amalgamative widgets from third parties such as AddThis. Cookies and privacy implications from the social networks vary and will be dependent on your nominated privacy settings with each Social Network. Social Sharing buttons will only deploy cookies if you are signed to that respective Social Network at the time of being on our website.

Analytical Tracking 

Our website has Google Analytics installed which allows us to track and compile anonymous visitor statistics. The information collected ranges from simple traffic volume to the type of browser you are viewing our website with. This information is valuable to us not just for marketing analysis and quantification, but to improve the usability, security and load speed of our website content. Google Analytics is a popular, secure, flagship webmaster product from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on  Google’s Analytics Data Safeguarding page. Google also offer a  Google Analytics Opt-out Browser Add-on that will allow you to automatically Opt-out of all websites that track your activity via Google Analytics. No personal information is collected by Google Analytics.

Issue 1, 17 June 2021